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Braze is a customer engagement platform that helps businesses manage interactions across multiple channels, including email, push notifications, SMS, in-app messages, and web notifications. Driven by the mission to forge meaningful connections between consumers and the brands they love, Braze enables personalised messaging, real-time data processing, and detailed customer segmentation to target specific groups with tailored content.
Multichannel engagement: Seamlessly manage customer interactions across email, push notifications, SMS, in-app messages, and web notifications.
Personalised messaging: Deliver personalised messages that resonate with your audience.
Real-time data processing: Process data in real-time to ensure timely and relevant communications.
Customer segmentation: Use detailed segmentation to target specific groups with tailored content.
Automation: Automate customer journeys to streamline your marketing efforts.
Analytics and reporting: Gain insights through comprehensive analytics and reporting.
A/B Testing: Optimise your messaging strategies with A/B testing capabilities.
Braze's platform supports automation of customer journeys, provides comprehensive analytics and reporting, and integrates with various other tools and services. Additionally, it offers A/B testing capabilities to optimise messaging strategies, ultimately enhancing customer experience and retention through personalised and timely communication. This platform drives businesses to deliver relevant, cross-channel experiences at scale.
Braze, with its mission to forge meaningful connections, aligns seamlessly with our vision at SCHMACK. Through our strategic partnership with Braze, we integrate their powerful customer engagement platform into our comprehensive solution, enhancing our capabilities in CRM, customer experience, activation, retention, and cross-sell. This collaboration allows us to provide a powerful and versatile solution that meets the dynamic needs of our clients, ensuring they can engage with their customers in meaningful and effective ways.
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