CRM Integration and Product Launch Success
Summary
Aurezzi, a pioneer in merging beauty and functionality in oral care, faced the challenges of setting up a strong CRM infrastructure and generating excitement for their product launch. We integrated a CRM platform connected to their eCommerce environment and crafted a strategic product launch plan, building a community and standing by the customers all along their lifecycle.
24
Karat Gold
90 days
Full CRM Rollout
The Challenges
AUREZZI prepared for the launch of their revolutionising oral care products. They were in the need of connecting their eCommerce platform to a CRM tool, to build customer journeys and interact with them at each step. Before the official launch of the online shop, they wanted to to tease their products to their customers and build a community.
The Solutions
We supported AUREZZI with:
The integration of eCommerce data from to their CRM platform
Creation and launch of campaigns and flows focused on community building; product launches, contests, subscription confirmations, pre-orders etc.
Building of fundamental lifecycle journeys that answer the customers' needs at the right time: welcome, cross-sell, post-purchase flow etc.
The Conclusions
Our branded template championed AUREZZI's strong visual identity and led to:
An email base that continues to show regular growth
Industry leading email engagement levels
Sales across 11 markets in 4 continents
Together, we optimised AUREZZI's operations and set the stage for transformative growth in the oral care industry.
CRM Integration and Product Launch Success
Summary
Aurezzi, a pioneer in merging beauty and functionality in oral care, faced the challenges of setting up a strong CRM infrastructure and generating excitement for their product launch. We integrated a CRM platform connected to their eCommerce environment and crafted a strategic product launch plan, building a community and standing by the customers all along their lifecycle.
24
Karat Gold
90 days
Full CRM Rollout
The Challenges
AUREZZI prepared for the launch of their revolutionising oral care products. They were in the need of connecting their eCommerce platform to a CRM tool, to build customer journeys and interact with them at each step. Before the official launch of the online shop, they wanted to to tease their products to their customers and build a community.
The Solutions
We supported AUREZZI with:
The integration of eCommerce data from to their CRM platform
Creation and launch of campaigns and flows focused on community building; product launches, contests, subscription confirmations, pre-orders etc.
Building of fundamental lifecycle journeys that answer the customers' needs at the right time: welcome, cross-sell, post-purchase flow etc.
The Conclusions
Our branded template championed AUREZZI's strong visual identity and led to:
An email base that continues to show regular growth
Industry leading email engagement levels
Sales across 11 markets in 4 continents
Together, we optimised AUREZZI's operations and set the stage for transformative growth in the oral care industry.
CRM Integration and Product Launch Success
Summary
Aurezzi, a pioneer in merging beauty and functionality in oral care, faced the challenges of setting up a strong CRM infrastructure and generating excitement for their product launch. We integrated a CRM platform connected to their eCommerce environment and crafted a strategic product launch plan, building a community and standing by the customers all along their lifecycle.
24
Karat Gold
90 days
Full CRM Rollout
The Challenges
AUREZZI prepared for the launch of their revolutionising oral care products. They were in the need of connecting their eCommerce platform to a CRM tool, to build customer journeys and interact with them at each step. Before the official launch of the online shop, they wanted to to tease their products to their customers and build a community.
The Solutions
We supported AUREZZI with:
The integration of eCommerce data from to their CRM platform
Creation and launch of campaigns and flows focused on community building; product launches, contests, subscription confirmations, pre-orders etc.
Building of fundamental lifecycle journeys that answer the customers' needs at the right time: welcome, cross-sell, post-purchase flow etc.
The Conclusions
Our branded template championed AUREZZI's strong visual identity and led to:
An email base that continues to show regular growth
Industry leading email engagement levels
Sales across 11 markets in 4 continents
Together, we optimised AUREZZI's operations and set the stage for transformative growth in the oral care industry.
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We speak Customer Experience
as well as English, French, Swedish, Spanish
SCHMACK
Stockholm
Regeringsgatan 29
111 53, Stockholm
London
1 Mark Square
London EC2A 4EG
Paris
49 Rue de Ponthieu
75008, Paris
SCH AB © 2024
SCHMACK
Stockholm
Regeringsgatan 29
111 53, Stockholm
London
1 Mark Square
London EC2A 4EG
Paris
49 Rue de Ponthieu
75008, Paris
SCH AB © 2024
SCHMACK
Stockholm
Regeringsgatan 29
111 53, Stockholm
London
1 Mark Square
London EC2A 4EG
Paris
49 Rue de Ponthieu
75008, Paris
SCH AB © 2024
SCHMACK
Stockholm
Regeringsgatan 29
111 53, Stockholm
London
1 Mark Square
London EC2A 4EG
Paris
49 Rue de Ponthieu
75008, Paris
SCH AB © 2024