At SCHMACK, we believe in the power of technology to create meaningful, customer-centric experiences. As part of our mission to drive innovation through customer experience (CX) and user experience (UX) design, we’re looking for a CX/UX Intern to join our dynamic team. This is an exciting opportunity to gain hands-on experience in shaping digital experiences and working alongside talented SCHMACKers in a collaborative and innovative environment.
If you’re ready to apply your knowledge and passion for CX/UX design in a real-world setting, we’d love to hear from you.
Please note that we will only be considering applications that contain a portfolio link.
Design Support: Assist in designing intuitive, user-friendly interfaces and interactions for digital products using best practices in UX Design and Interaction Design.
Customer Journey Mapping: Help map and analyse customer journeys to identify opportunities for improving the overall user experience across platforms.
Wireframing & Prototyping: Create wireframes, prototypes, and user flows to visualise design concepts, validate ideas, and test usability.
Collaboration with Cross-functional Teams: Work closely with members from Marketing, Tech and Sales background to create seamless, customer-centric solutions, from research to implementation.
Documentation & Reporting: Document research findings, design iterations, and testing results to ensure clear communication across teams and stakeholders.
Background (one or more of the following): Human-Computer Interaction (HCI), Interaction Design, UX Design, Customer Experience or related fields, with a strong focus on user-centered design principles and methodologies.
Creative Problem Solver: Ability to approach design challenges with a user-centered mindset to identify opportunities for improvement and delivering practical design solutions.
Design Tools Knowledge: Competency in Figma, Miro, etc.
Collaboration Skills: Strong ability to work in a team environment, communicate effectively with colleagues across departments, and contribute to creative problem-solving.
Attention to Detail: A keen eye for detail, ensuring consistency and quality in design execution and user experiences.
We believe in diversity and that different people and backgrounds bring different perspectives; perspectives that are imperative when working with CX/CRM.
Please fill in your details below and we will reach out within 14 days if we wish to proceed with your application. Whilst we try to respond to all applicants, we cannot commit to responding to all unsuccessful applicants.
